+971 58 550 6285   booking@silencetrip.com

Terms & Conditions

Website Usage

By accessing and using the SilenceTrip website, users agree to comply with these Terms & Conditions. Users must use the website only for lawful purposes and in a manner that does not violate applicable laws or infringe the rights of others.


Ticket Purchase

All bookings and ticket purchases made through SilenceTrip are subject to availability and confirmation.

  • Accepted payment methods will be displayed at checkout.

  • Prices may include applicable taxes or additional service charges where mentioned.

  • Cancellation and refund policies vary by tour or service and will be clearly stated during booking.

  • Certain bookings may be non-refundable or subject to cancellation fees.

All online transactions are encrypted and processed securely through authorised payment gateways to ensure safe payment processing.


Intellectual Property

All content available on the SilenceTrip website, including text, images, logos, graphics, design elements, trademarks, and copyrights, are the property of SilenceTrip or its licensors and are protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution of website content is strictly prohibited.


User Responsibilities

Users agree to:

  • Provide accurate, current, and complete information when making bookings or creating accounts.

  • Maintain confidentiality of account credentials.

  • Use the website in compliance with applicable laws and regulations.

  • Refrain from fraudulent activities, including unauthorized use of payment cards or false bookings.

Users are responsible for all activities carried out under their accounts.


Limitations of Liability

SilenceTrip strives to keep all information accurate and updated; however:

  • We do not guarantee the completeness or accuracy of all content at all times.

  • SilenceTrip shall not be liable for errors, omissions, technical interruptions, or losses arising from website usage or ticket purchases.

  • The company is not responsible for unauthorized or fraudulent payment transactions carried out by third parties or due to user negligence.


Dispute Resolution

Any disputes arising from the use of the website or services will first be addressed through good-faith communication between the user and SilenceTrip. If unresolved, disputes may be settled through mediation, arbitration, or legal proceedings as applicable.


Governing Law

These Terms & Conditions shall be governed and interpreted according to the laws applicable in the jurisdiction where SilenceTrip operates. Any legal proceedings will be subject to the exclusive jurisdiction of the relevant courts.

About Company

SilenceTrip is a trusted travel company offering UAE attraction tickets and customized tour packages designed for comfort, convenience, and memorable experiences. From iconic landmarks to cultural adventures, we focus on delivering seamless journeys with personalized service and reliable travel solutions, helping every traveler explore the UAE with ease and confidence.

Address

Silence Trip F.Z.E
Ajman Free Zone C1 Building
B.C. 1306827

Call or WhatsApp 24/7 for any help
+971566757875
Mail to our support team
care@silencetrip.com

© 2026 Silencetrip. All rights reserved